1.0 General

By booking or purchasing a product and/or service at Anemoi Tales, you agree to the terms and conditions. These can be adjusted by the photographer at any time. If you do not agree with the general terms and conditions, this must be made available in writing before the photo session or any other service or product is provided or takes place.

2.0 Photo session

When booking a photo session, it takes place at a pre-agreed location and time in agreement between the customer and the photographer. In case of bad weather, the session can be canceled by the photographer and/or customer. In this case, a new date will be sought in consultation with both parties to allow the session to continue.

If the customer is unable to fulfill the appointment on the booked date for whatever reason, 50% of the total amount will be refunded, or the session can be moved up to 2 weeks before the agreed date to another date in consultation with the photographer.

If a photo session is canceled less than two weeks before the agreed date, Anemoi Tales is forced to charge the full cost of the session and the session cannot be moved to a new date. Exceptions to this rule may be allowed by the photographer depending on the circumstances.

The photographer reserves the right to cancel the photo session at any time if the actions and preparations requested by the customer have not been met.

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If the photographer is unable to perform the photo session on the agreed date due to force majeure, the photographer will look for a new date in consultation with the customer.

3.0 Liability

Before-during or after a photo session, the photographer is not liable for damage or accidents to people and/or animals that are caused during a photo session at the customer/client. The photographer cannot be held liable for material damage either.

4.0 Payment

Anemoi Tales has the right to change the rates on the website at any time. The prices stated at the time of booking apply to the customer, regardless of price increases, decreases or promotions.

Invoices must be paid within the period of 30 days after the invoice date by means of a bank transfer.  If these conditions are not met, Anemoi Tales is forced to take legal action.

The prices stated on the website for a photo session are always without travel costs and/or additional supplements/services/products that are added or ordered afterwards.

Anemoi Tales is a small company and is hereby subject to the tax exemption scheme.

5.0 Delivery of Photos to the Customer

From the day on which the photo session took place, the photographer will deliver the photos within a maximum of 4 weeks, unless otherwise agreed between the customer and photographer. And only if the full billing amount has been paid, in the event of an incomplete payment, the customer will not receive a product until the payment has been made.

Photos will always be delivered via a digital platform, in case of delivery in a different way the sending of the photos (CD/USB,…) is at the risk of the customer/principal. The photographer cannot be held liable for any damage that occurs during transport.

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The number of photos per package is clearly stated when booking, subsequent delivery or subsequent orders are possible for an additional charge.  No unedited original RAW photos are supplied, only edited images of which 1 version for social media and online use where the logo of the photographer is present. 1 Version without a logo, this version is for private use at the latest and the customer/principal may not publish it under any circumstances.

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Digital files may under no circumstances be used for commercial purposes without written permission from the photographer. In case of violation of this rule, the photographer is entitled to compensation.

Editing of the customer's photos by third parties or the customer itself is not allowed in any way, this also includes adding filters, cropping, adding text, or other,... In case of infringement, the photographer is entitled to compensation of the customer/third parties.

6.0 Copyright

The photographer retains the copyright at all times, all photos taken remain the property of the photographer. The client confirms that he cannot claim the copyright and copyright of the photos and/or drawings, neither in analog nor in digital form. The customer/client may not use the received photos for business or commercial purposes without the prior written permission of the photographer.

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The customer/client undertakes to state the name of the photographer with every publication, whether digital or printed.  The photographer has the right to use and reproduce the photos for his own purposes, commercial and non-commercial. Objection by the customer against the use of the photos for commercial and non-commercial purposes must be communicated in advance in writing to the photographer and written permission must be obtained from the photographer for the use of the photos for such purposes. In the event of non-compliance with copyright, compensation will be charged and/or legal action will be taken by the photographer.

7.0 Privacy

Anemoi Tales may request personal data to ensure that orders and appointments run smoothly, the customer's data is kept and will under no circumstances be passed on to third parties or made public.

8.0 Complaints

If the customer has objections or complaints regarding services, these must be reported in writing within 5 days after receipt of the ordered product/service, and the photographer will check what he/she can do for this. Under no circumstances does this entitle you to a refund of the booked service/products.

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